Delete your account and data
Option 1: in the app (fastest)
- Open the Fit with MB app and sign in.
- Go to My profile → Account → Delete account.
- Confirm. Your account is deleted straight away and you are signed out.
Option 2: by email
If you no longer have the app, email privacy@fitwithmb.com with the subject "Delete my account" and include the mobile number registered with your account. To protect you, we may confirm the request with a code sent to that number. We complete email requests within 30 days and confirm by email when done.
What is deleted
- Your account and sign-in details (mobile number, name, email, date of birth).
- All health and fitness information: profile, measurements, goals, progress and activity data.
- Your questions, messages and preferences stored in the app.
What we keep, and for how long
| Data | Why | How long |
|---|---|---|
| Record of your consents and the deletion request | To show we handled your data lawfully | Up to 3 years |
| Payment and invoice records (only if you bought a plan) | Required by Indian tax law | As required by law (typically up to 8 years) |
| Encrypted backups | Disaster recovery | Automatically overwritten within 30 days |
Anonymous statistics that cannot identify you may be kept.
Delete some data without closing your account
You can delete your health information at any time by withdrawing health-data consent in My profile → My data & consents, or ask us at privacy@fitwithmb.com.
Deleting the app from your phone does not delete your account. Use one of the options above. WhatsApp chats with us are stored by WhatsApp; you can delete them in WhatsApp, and ask us to delete our copy by email.